Frequently Asked Questions

Yes, absolutely! Wriggly Tin Soap was established in 2019 in the UK (although I have been in business making soap much longer while living in South Africa).

I strictly adhere to all UK cosmetic regulations (which means I hold a full Cosmetic Safety Report from a chartered chemist for each and every one of my formulations). I only the finest skincare ingredients which are food grade or from approved cosmetic suppliers, many of which are sourced locally.

Each product undergoes testing before reaching you and continues to be regularly tested to maintain consistency and quality. Our soaps are crafted in small batches by hand to ensure you receive freshly made products for the best possible skincare experience.

All our soaps and skincare products are 100% cruelty-free. We do not test on animals, and we only work with suppliers who share our commitment to ethical practices.

Yes, our soaps and skincare products are designed with sensitive skin in mind. We use gentle, non-irritating ingredients, essential oils and food grade ingredients. Many of our products are supplied in bar or powder form so that you can mix or activate them as you use them (meaning they dont need preservatives and are 100% fresh).

We are committed to ensuring that none of our products contain phthalates, sulphates or other hormone-disrupting ingredients.

we always recommend patch testing a small area of skin before full use, especially if you have specific allergies or skin conditions.

Our products store best if kept dry, out of direct sunlight and at room temperature.

To make your soap bar last as long as possible, store it in a dry, well-drained soap dish that allows air to circulate. Avoid leaving it in standing water, as this can cause it to dissolve faster. 

For the shower steamers, we recommend storing the tube of steamers in a nice dry and warm place. Ideally in an airing cupboard, or with your towels, bedding or clothing. Plus it will keep your goods smelling nice too!

Yes, we are committed to sustainability.

Our packaging is recyclable and made from eco-friendly materials where possible. We also offer refills for certain products to reduce waste.

Our ingredients are sustainably sourced from local suppliers and proper cosmetic suppliers bbased in the UK.

We re-use much of the packaging we receive, when sending out our orders.

We use only the highest-quality natural ingredients, including essential oils, plant-based oils (like coconut, olive, and shea butter), clays, herbs, and botanicals.

All of our products are free from parabens, phthalates, sulfates, and are never tested on animals.

Yes, all of our soaps (and products) are handmade by us in small batches. We believe in the artistry of cold process soap-making and pride ourselves on offering unique, handcrafted soaps made with milk and the best botanical ingredients.

We use goat milk in our soaps because of its numerous skin benefits. Goat milk is rich in vitamins, minerals, and fatty acids, which help nourish and moisturize the skin. It contains lactic acid, a gentle exfoliant that helps remove dead skin cells, leaving your skin smooth and refreshed.

Goat milk also has a natural pH level that is similar to our skin, making it less likely to cause irritation or dryness. Additionally, its high fat content helps create a rich, creamy lather, leaving the skin feeling soft, hydrated, and replenished. It's especially beneficial for those with sensitive or dry skin.

We understand that some people prefer to avoid animal-derived ingredients, which is why we've created a range of soaps using organic coconut and oat milk. These vegan-friendly alternatives offer similar benefits, providing gentle hydration and care for your skin.

Our products are available to purchase right here on our website :)

Alternatively, if you are local to North Staffordshire, we have our own workshop and retail space located in our hometown Leek.

We also attend many artisan markets and events around Staffordshire, Cheshire, Manchester and Derbyshire so follow us on social media @wrigglytinsoap for updates. 

We also supply local farm shops, retail stores, artisan shops and pop-ups.

Currently, due to EU cosmetic regulations, we only offer shipping within the UK.

If you have any questions or need assistance, please don't hesitate to contact us via the chat icon or contact us page on our website.

Alternatively feel free to message us on our facebook or instagram @wrigglytinsoap

We aim to respond to all inquiries within 24 hours.

We use Royal Mail tracked 48 for most of our parcels. Delivery is £3.95 per order and is FREE on orders over £45